The Westin Palace, Madrid Hotel, Madrid
About the Hotel
The Westin Palace, Madrid, commissioned by King Alfonso XIII in 1912, is a landmark hotel located in the renowned Art Walk, which is included in the UNESCO World Heritage List as 'Paisaje de la Luz'. This celebrated area links Madrid’s most enriching museums, including the Museo del Prado and the Museo Nacional Thyssen-Bornemisza. The hotel is steeped in history and has been part of some significant cultural moments in Spain. With 470 guest rooms and suites, it seamlessly blends modern amenities with historical charm.
Location
Located in Madrid's cultural and historic center, The Westin Palace sits within walking distance of major attractions like El Retiro Park and Palacio de Cristal. The hotel is also near several public transportation options, making it easy for guests to explore the city. Concierges are on hand to provide information on transportation and attractions, ensuring a convenient stay.
Rooms
The hotel offers a variety of guest rooms and suites designed with soothing colors and plush amenities. Each room features The Heavenly Bed, which promotes restorative sleep and well-being. Accommodations include spacious layouts equipped with modern conveniences, such as flat-screen TVs, mini-bars, and tea and coffee facilities. Some rooms provide additional features such as fireplaces and views of the city or landmark.
Eat & Drink
La Rotonda is the hotel’s main restaurant, known for its breathtaking glass dome and extensive breakfast buffet. The menu offers Mediterranean cuisine as well as international selections for lunch and dinner, including dishes made from locally-sourced produce. The 1912 Museo Bar provides a historical ambiance where guests can enjoy wines and cocktails, while Asia Gallery attracts diners with authentic Cantonese cuisine. Additionally, the Green T Sushi Bar combines Japanese and Spanish flavors in a less formal setting.
Leisure & Business
The Westin Palace features a fitness center equipped with Technogym machines and offers 24-hour access. For business travelers, the hotel provides a fully-equipped Business Center and various meeting spaces, including the Espacio Palace, which accommodates up to 800 people. Relaxation options include a beauty parlor with a focus on mindfulness and wellness treatments.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Car rental
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Spa & wellness center
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
My stay here was overall enjoyable. The hotel is located in the center of Madrid, surrounded by excellent restaurants and cafes, with easy access to all the tourist hotspots. The rooms were comfortable, but they could have been a bit larger. The dining experience under the impressive dome at breakfast was a highlight, although it could have offered more options. The location couldn't be better for exploring Madrid.
I had a fantastic stay at the hotel! The rooms were excellent, very comfortable as expected from a 5-star hotel, and were ready upon my early morning arrival. They were clean, nicely appointed, and comfortable, though a bit lacking in some amenities. The service was top-notch, with helpful recommendations and a welcoming attitude. The location was perfect, surrounded by great local restaurants and within walking distance of major tourist spots. The dining experience was amazing with a good range of foods, but found a few things just okay. Overall, a great experience with some minor drawbacks.
The hotel is perfectly located at the center, making all places easily accessible, especially being close to the Prado museum. The rooms are beautiful and spacious, and the service goes above and beyond with a highly attentive concierge team. The dining experience under the Tiffany style dome is grand, but the little white salt and pepper shakers could be improved. Overall, it offers a luxurious experience and great value for money.
My stay at this hotel was a mix of comfort and noise. The rooms themselves were peaceful, comfortable, and nicely adorned, offering views of the street fountain, but their sound isolation left much to be desired. Unfortunately, a noisy night due to neighboring guests disturbed my sleep entirely. The internet connection could also be better. The service was exceptionally pleasant and helpful, offering great assistance in purchasing museum tickets, but there was a mishap with a forgotten backpack after checkout. The location was superb for exploring major tourist sites and excellent restaurants, with convenient access to notable art galleries. However, some minor details at the hotel detracted from its overall grandeur. Dining was a satisfactory experience with decent food choices and beautiful presentations, though not outstanding. The facilities were standard, providing the necessary amenities without any notable highlights.
My stay at the hotel was fantastic! The location is perfect, surrounded by museums and great restaurants. The rooms are unique in size and setup, perfect for families, but could use some improvements. The service was outstanding, with helpful staff going above and beyond to make my stay memorable. The dining experience had its ups and downs with some dishes being outstanding but others falling short. Overall, a great value for the money with top-notch facilities.